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Primavera House

Primavera House
Aldershot, Hampshire GU11

Phone: 01252 350081

To arrange a viewing or find out more about the service please contact: Hannah Greenwood Manager hannah.greenwood@potens-uk.com 01252 350081

Younger Adults Transitions Supported Living Service

We currently have a ground floor accessible room with wetroom ensuite and a first floor ensuite room available.

Primavera House is a lovely large detached house which is based in Hampshire on the border of Surrey. The supported living service supports 6 young adults with learning disabilities to live as independently as possible in their local community. Each person has their own room, with en-suite, as well as access to communal areas. The staff team are also skilled in managing complex epilepsy and physical disabilities.

This is a transitional service that supports young adults in developing their life skills, and in doing so, helps to nurture their potential and to be active members of their community.

We work in partnership with schools & colleges so that the people we support, continue to achieve their educational potential. We believe that everyone who resides at Primavera House should be positively challenged to maximise their potential. The outcomes that can be achieved are endless.

The property is owned and managed by a private Landlord, and Potens staff provide the care and support to individuals who live at Primavera, through the Domiciliary Care Agency Surrey.


Primavera is located in Aldershot, North Hampshire.

Regulation and registration

Primavera is a supported living service is registered through our local Domiciliary Care Agency to provide personal care with CQC and has been registered since March 2016.

Services we provide:

We provide support and care as directed by a need led assessment to younger adults with learning disabilities, mental health needs, and physical disabilities in their own homes and in the community.

The manager and staff will work with individuals others that are significant in the individuals life to help design the care and support plans to meet the individual’s needs.

Each person will own their care and support plan and this will be tailored to the individual to ensure inclusion and understanding. A copy of the care and support plan will provided to the individual and a copy retained in the agency office.

Outcomes we are committed to achieve:

  • We are committed to delivering quality care younger adults in their own home.
  • We will listen and react positively to individual needs and wishes therefore will not discriminate due to personal attributes.
  • We are committed to ensuring that individual’s rights are respected and protected supported to meet their individual goals and aspirations, through person centred support.
  • We are aware that all staff are guests in People’s homes therefore we will ensure that our staff respect service users homes and that the policy of respect is adhered to at all times.

We will ensure that the staff employed by the agency, are able to meet the personal, cultural, religious and specific needs of the person being supported. We understand and respect the right of the individual to make choices on who they wish to be supported by.


People communicate in many different ways and we need to make sure that we ensure that’s everyone’s way of communicating is recognised and valued.
All staff will undertake a range of practical needs led training to enable them to meet the individualised needs of the younger adults who they will be supporting. Examples of communication tool and methods include:

  • Makaton ( based on British sign language)
  • PECS (picture exchange communication system)
  • Easy read symbols
  • Picture boards
  • SLT (speech & language therapy).

Behavioural support and specialist training

Potens employs a regional Positive Behaviour Support (PBS) Facilitator who works alongside our operational team to support managing children, young people and adults with complex social and communication needs. Additionally, Potens staff complete in-house PBS training which ensures that have the knowledge and confidence to work with individuals complex needs..


We welcome referrals from all stakeholders and visits to the service. Parents and young people are encouraged to visit the service, however any formal referrals need to be signposted through the designated local authority social worker or care manager.

Contact Us

Address: Primavera, Aldershot, Hampshire.

Telephone: 01252 350081

Email: hannah.greenwood@potens-uk.com

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