Welsh Referrals

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Tracey has a diagnosis of a mild learning disability and personality disorder.  In July 2014 she moved into Parkside Lodge, after experiencing numerous failed placements.

Tracey’s behaviour in the first six months were very erratic, with her presenting daily with various forms of challenging behaviours; towards herself, staff and peer group.  Unfortunately due to an eating disorder she also lost a vast amount of weight. Tracey regularly left Parkside without staff, putting herself into risky situations.  Her relationship with others was very limited and she was at risk of becoming socially isolated, finding it almost impossible to form friendships or interact with others due to her lack of compassion or empathy.   Tracey often refused to  become involved in activities and events at Parkside, remaining in her room, banging on walls at the neighbours or singing loudly to try to distract herself from her thoughts

Through staff offering consistent support and maintaining  boundaries, Tracey’s behaviours have reduced dramatically.

Fast Forward

Tracey is a pleasant, humorous lady who interacts well with service users and takes part in activities in-house.  She has formed new friendship within the house and she” looks after” some of the other service users by proving them with hot drinks and snacks .

She is able to listen and understand that sometimes other people have needs and she is now able to respond to these with empathy and understanding.

In the last six months support staff have been able to take her out on shopping trips and visits to her family where it has been remarked upon, at how well she is . Tracey really enjoys all the positive validation recently gaining the Parkside Golden award for her services to singing and dancing in Parkside .

Tracey still likes to eat on her own but now joins us for the weekly coffee morning and particularly enjoys the lemon cake.


Most of all Tracey is able to use advice and understand information given cleverly realising that she can have her needs meet by just being Tracey.


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Tracey has a diagnosis of a mild learning disability and personality disorder. In July 2014 she moved into Parkside Lodge, after experiencing numerous failed placements. Find out here how Tracey has turned her life around working in partnership with her staff team to drive forward outcomes.

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