John is the founder, owner and Chairman of Potens.
John is a Learning Disability Nurse.
He said: “Born near Birkenhead docks a long while ago – I’ll admit to being in my fifties!
Concert Pianist, Astrophysicist, Raconteur and Olympic Athlete are just a few of the things I’m not known for.
Trained as an Learning Disability Nurse in early 80’s which started the incredible journey leading to the privileged position I am at today.”
Chief Operating Officer
Registered Nurse (RNMH)
Nicki is Potens Chief Operating Officer, with 20 years’ operational experience in the Health and Social Care Sector. Whilst Nicki has previously worked in both Local Authority and Charitable organisations, the vast majority of her experience is in the Private sector. Nicki joined the company as the Registered Manager of the one and only Registered Home and has grown alongside the Organisation in partnership with those who live and work within.
Nicki has been with Potens since 1996
ACA & BA (Hons) Economics
Tom is the Director of Finance for Potens. He is a chartered accountant with over 20 years finance experience working in the health and social care sector. He has previously worked as a Finance Director of a GP out of hours service and a company providing healthcare in secure environments.
Tom has been with Potens since 2004
Director of Operations
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Regional Director North & West
BA (hons) Community Management & PG Dip in Management.
Noreen is one of Potens Regional Directors with responsibility for North Wales and North & West England.
She has over 20 years operational management experience within the health and social care sector within a range of organisations including; housing associations, local government and the charitable, voluntary and private sector.
Noreen has been with Potens since 2007.
Regional Director East
Andrew has over 17 years of operational health and social care experience. Leading private sector services supporting people with learning disabilities, mental health conditions and autism throughout the UK to develop innovative and award-winning approaches to positive and outcome focused care and support.
In addition to his role in Potens, Andrew holds a position with The National Autistic Society, where he is responsible for leading a team of autism professionals to review providers / services as they seek to gain accreditation as ‘Autism Specialists Services’.
Andrew joined Potens in early 2018.
Regional Director South
BA (hons) in Sociology and Social Policy. Advanced Diploma in Dual Diagnosis (Mental Health & Substance Misuse)
Bettina has over 25 years’ experience in the social care sector, 10 of these years as a senior manager. Bettina has worked across third sector and private companies predominantly supporting people with learning disabilities, mental health conditions or a range of additional complex needs, including; registered, supported living, floating support and community activity based services.
Bettina joined Potens in the summer of 2017
Locality Manager (Northern Ireland)
Diploma in Social Work , NVQ 4 & 5 leadership and Management, Higher National Diploma in Health and Social Care & various other management qualifications.
Deane currently manages Residential Service, Supported Living Service as well as offering Domiciliary Outreach and Respite support to people living within the local community. Deane has over 28 years operational experience working within the health and social care sector mainly within the local authority and private sector.
Deane joined Potens in April 2015
Area Manager (Tees)
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Area Manager (South-West)
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Area Manager - Tyne
Post Grad level 7 Diploma in Business Administration. Diploma Level 5 In Management Development (DMD), Level 4 Leadership & Management Awards, NVQ Level 2,3,4 In Health and Social Care. BSc (Hons) In Internet Computing.
Wais has over 13 years operational experience in health and social care within a range of Private and Charitable organisations; managing adult and children services.
This includes: Supported Living, Dom Care, Complex and Palliative Care, Domestic Services, Homelessness, Substance misuse services, Mental Health, Registered Residential Services, Older people services, Complex Autism, Dementia Care services, Complex Challenging Behaviour, Respite and Day Opportunity services.
Wais is also an experienced Training Facilitator, he developed and delivered specialist courses on behalf of LA, PCT throughout England and Scotland
Area Manager (North West)
NVQ Level 5 in Management.
Andie has over 20 years operational management experience within the health and social care sector within a range of organisations: including; mental health, homelessness, ASD specialist services, and ABI rehabilitation services.
In addition Andie has worked for the NHS at Oldham Royal and Salford Royal on the acute mental health wards.
Andie Joined Potens in 2007
Area Manager (North Wales)
Registered Nurse (RNMH), Registered Managers Award (RMA), ILM Level 5 Management and IOSH.
Glenn has responsibility for residential services and day opportunities in North Wales, and is also the Responsible Individual working closely with CSSIW to maintain compliance. Glenn has 24 years clinical experience in both Learning Disability and Mental Health and has worked in a variety of settings and locations throughout the England & Wales.
Glenn joined Potens in 2006 as a registered manager and progressed to General Manager for Queens Court before being promoted to Area Manager for North Wales.
Area Manager (Lancashire & Salford)
NVQ Level 5 Leadership in Health and Social Care (2017)
Joanne has over 12 years’ experience in senior people management roles within Health and Social Care within a range of settings supporting individuals with acquired brain injuries, autism and complex learning disabilities. Joanne has extensive knowledge of the guidance that governs Residential/Supported Living protocols as well as the CHC and independent investigation processes.
Joanne is the Area Manager for our Lancashire and Greater Manchester services
Area Manager (Wirral Supported Living and Domiciliary Care Services)
BA (Hons) Economics/ Economic History, NVQ Registered Manager Award.
Dave has 20 years’ experience in the Health and Social Care sector as a support worker, Home Manager and Area Manager supporting adults with mental health ill health, complex needs and addictive behaviours.
He has significant experience working within range of community support settings for adults.
Dave joined Potens in 2003
Area Manager (Merseyside)
Registered Managers Award (RMA), ILM Level 5 Management, IOSH.
Susan has 24 years operational experience in both Learning Disability and Mental Health and has worked in a variety of settings and locations throughout England & Wales. Susan is the Area Manager for adult Residential services in Merseyside.
Susan Joined Potens in 2006 as Area Manager. She previously managed North Wales and Ireland before taking up her current role as Area Manager for Merseyside.
Business Development Manager (West)
Steve is Potens’ Business Development Manager. He has extensive experience working within a Mental Health Charity, in both Adult Services and Children’s Services, and prior to this was a Senior Sales Manager for various organisations. He has also volunteered and worked at a YMCA run 56 bed hostel as a mental health dual addiction worker. Steve has spoken extensively about his experiences and the importance of raising awareness about Mental Health, especially in the workplace and has been quoted in a number media outlets including the Independent, channel 5 news and Hotelympia.
Steve covers our West Region
Business Development Manager (Blackburn & Bradford)
Lv4 Diploma in Leadership and Management.
Jon has worked in the Health and Social care sector for 15 years starting out as an apprentice and working his way through various operational roles within Learning Disability and Autism services, he has held a Registered Managers Position for over 5 years. Jon has always sought to ensure individuals get a value based and outcome focussed service and in 2010 this ethos led him to create his own service which quickly grew to become a success. Potens acquired Olive Tree in late 2015.
Jon joined Potens in November 2015
Regional Business Development Manager
Dip HE Management; Level 5 Disabilities Studies; Certificate in Counselling.
Mike has over 25 years’ operational experience working in the Health & Social Care sector both in the UK and Ireland, within a variety of roles and settings including; housing associations, charitable, voluntary and private sector companies.
Mike Joined Potens in 2011 as a registered manager and commenced in his current role in 2014.
Regional Business Development Manager (East)
DipHE Business, Diploma in Leadership and Management
Kathie has worked in Health and Social Care for nearly 20 years, with 10 year’s leadership experience across a range of organisations in the third and private sectors, as well as the NHS. Kathie has spent the last 5 years working in partnership with commissioners to set up new services and secure specialist placements for people with a range of support needs, in a variety of different settings including residential, hospital and supported living services.
Kathie covers our East Region.
Service Development Manager (West)
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Positive Behaviour Facilitator (West)
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PBS Facilitator (South)
RNLD, BSC Hons Health & Social Care, Certificate in Education (PTLLS).
Georgia is a Positive Behaviour Support Facilitator for Potens based in the South. She is a registered Learning Disability Nurse and has been in this field for almost 30 years. She has worked in a vast number of settings private, voluntary and public sectors including with children, young people, adults and elder care. Georgia has experience in mental health. Georgia has previously worked in management and has been teaching Health and Social Care courses for 18 years.
Georgia joined the Potens Team in January 2017.
PBS Facilitator (East)
Level 3 Health and Social Care, Level 5 Leadership and Management in Children, Young Peoples and Adult Services, PTTLS, BILD Accredited PBS Coach. Ashley is currently in her second year of a Masters in Autism at Northumbria University.
Prior to joining Potens Ashley has enjoyed working within Autism services for Children, Young People and Adults since 2008. Alongside her role in services, Ashley has also been a Positive Behaviour Support practitioner since 2010. Ashley also has 6 years’ experience as a Physical Intervention Instructor.
Ashley Joined Potens in June 2016
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ACCA (certificate Level) & AAT
Nikki is the Finance Manager for Potens supervising the accounts team and providing support to operations, she works closely with the Finance Director.
She has over 20 years accounting experience within a range of organisations including; charitable, voluntary and private sector with considerable expertise working within the health and social care sector and understanding the needs of the business.
Nikki has been with Potens since 2010
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Pauline has over 10 years’ experience in a variety of roles covering Human Resources, Quality Assurance and Administration Management.
Based at Potens Head Office in Birkenhead, Pauline’s role manages and supports the administration function across all Potens services and areas.
She has significant experience working within the health and social care sector, understanding the needs of the business.
Pauline started with Potens in 2015
Workforce Development Manager
Assoc CIPD, BSc (Hons) Degree Technology Management, L5 Dip Business Advisor & NEBOSH Certificate
Frank has responsibility for planning, reviewing and evaluating the company Learning & Development, HR and Health & Safety strategies.
He has over 20 years’ experience working with organisations from a variety of sectors in helping them to develop their workforce development practices.
Frank Joined Potens in 2011