Born near Birkenhead docks a long while ago - I’ll admit to being in my fifties! Concert Pianist, Astrophysicist, Raconteur and Olympic Athlete are just a few of the things I’m not known for. Trained as an LD Nurse in early 80’s which started the incredible journey leading to the privileged position I am at today
Chief Operating Officer
Registered Nurse (RNMH) Nicki is Potens Chief Operating Officer, with 20 years’ operational experience in the Health and Social Care Sector. Whilst Nicki has previously worked in both Local Authority and Charitable organisations, the vast majority of her experience is in the Private sector. Nicki joined the company as the Registered Manager of the one and only Registered Home and has grown alongside the Organisation in partnership with those who live and work within. Nicki has been with Potens since 1996
ACA & BA (Hons) Economics Tom is the Director of Finance for Potens. He is a chartered accountant with over 20 years finance experience working in the health and social care sector. He has previously worked as a Finance Director of a GP out of hours service and a company providing healthcare in secure environments. Tom has been with Potens since 2004
Director of Operations
MSc in Strategic Management & Professional Doctorate lending in Autism & Behaviour Lisa specialised in Autism and Positive Behaviour Support over 20 years ago and has experience of managing residential, supported living and short breaks services across both autism specialist and learning disability services. In her previous roles, Lisa has been Head of Children’s Services for an autism specialist provider and more recently as Head of Complex Needs undertaking a national role in designing and implementing positive behaviour support policies and practices. Lisa has also had success in developing an Autism Practice Framework and regularly is involved in workforce development to disseminate positive autism practice. Lisa joined Potens in 2016
Regional Director North & West
BA (hons) Community Management & PG Dip in Management. Noreen is one of Potens Regional Directors with responsibility for North Wales and North & West England. She has over 20 years operational management experience within the health and social care sector within a range of organisations including; housing associations, local government and the charitable, voluntary and private sector. Noreen has been with Potens since 2007.
Regional Director North East, South West
Regional Director South
Area Manager (Merseyside)
Registered Managers Award (RMA), ILM Level 5 Management, IOSH. Susan has 24 years operational experience in both Learning Disability and Mental Health and has worked in a variety of settings and locations throughout England & Wales. Susan is the Area Manager for adult Residential services in Merseyside. Susan Joined Potens in 2006 as Area Manager. She previously managed North Wales and Ireland before taking up her current role as Area Manager for Merseyside.
Area Manager (Wirral Supported Living and Domiciliary Care Services)
BA (Hons) Economics/ Economic History, NVQ Registered Manager Award. Dave has 20 years’ experience in the Health and Social Care sector as a support worker, Home Manager and Area Manager supporting adults with mental health ill health, complex needs and addictive behaviours. Dave has worked in a variety of settings with Health and Social Care field. Dave joined Potens in 2003
Area Manager (Lancashire & Salford)
NVQ 3,4 , Level 7 diploma in Management and Leadership, PRINCE 2 practitioner Alice has responsibility for services in Central Lancashire & Salford. Alice has over 10 years operational management experience within the health and social care sector managing a range of services which have included: Supporting housing/Living, Day Opportunities, Employment, Dom care and services for carers. Alice Joined Potens in late 2016
Area Manager (North Wales)
Registered Nurse (RNMH), Registered Managers Award (RMA), ILM Level 5 Management and IOSH. Glenn has responsibility for residential services and day opportunities in North Wales, and is also the Responsible Individual working closely with CSSIW to maintain compliance. Glenn has 24 years clinical experience in both Learning Disability and Mental Health and has worked in a variety of settings and locations throughout the England & Wales. Glenn joined Potens in 2006 as a registered manager and progressed to General Manager for Queens Court before being promoted to Area Manager for North Wales.
Area Manager (North West)
NVQ Level 5 in Management. Andie has over 20 years operational management experience within the health and social care sector within a range of organisations: including; mental health, homelessness, ASD specialist services, and ABI rehabilitation services. In addition Andie has worked for the NHS at Oldham Royal and Salford Royal on the acute mental health wards. Andie Joined Potens in 2007
Area Manager (Tees)
Level 4 Leadership and Management (Health & Social Care), Level 3 (Health and Social Care), Psychology (BSC) Degree (pending) Charlotte Jones has knowledge and experience in managing and overseeing the operation and development of mental health, specialist Learning Disability and complex needs services for over 6 years. Charlotte Joined Potens in 2013
Area Manager (Tyne & Tees)
BSc Psychology & BA Hons Housing Studies Darren is the Interim Area Manager for Tees and has 14 years’ experience in Social Care with over 10 years as an Operational Manager. Darren has worked for Organisations such as Gateshead / Newcastle CCG, Gateshead Housing Company and Gateshead Council Commissioning Team as well as voluntary and other private sector organisations across the North East of England. Darren has been with the Team since September 2016.
Area Manager (South)
BA (hons) Community and Youth Work; NVQ 4 in Health and Social Care; NVQ 4 Registered Managers Award Sam joined Potens in 2015. Sam has specialised in Positive Behaviour Support and has worked specifically with adults with behaviours that challenge. Sam has also worked as a positive Behaviour Support practitioner. Sam is passionate about quality within the sector and outcomes for the people we support. Sam is the Area Manager for South West Services. He has over 16 years’ experience in operational management in the private sector
Area Manager (Yorkshire)
Post Grad Dip - Management Studies, Post Grad Cert - Public Sector Commissioning and Contracting, Dip - Business Studies Judith has over 25 years’ experience of working in health and social care in both the public and private sector. Judith’s roles have ranged from operational management including registered manager and area manager, business development and manager of a local authority commissioning and contracting team. Judith joined Potens in 2017
Locality Manager (Northern Ireland)
Diploma in Social Work , NVQ 4 & 5 leadership and Management, Higher National Diploma in Health and Social Care & various other management qualifications. Deane currently manages Residential Service, Supported Living Service as well as offering Domiciliary Outreach and Respite support to people living within the local community. Deane has over 28 years operational experience working within the health and social care sector mainly within the local authority and private sector. Deane is committed to developing real change in people lives by developing person centred service and a positive learning culture for staff. Deane has been involved with service development both locally and national throughout his career and is a member of ARC Ni. Deane joined Potens in April 2015
Regional Business Development Manager
Regional Business Development Manager
Dip HE Management; Level 5 Disabilities Studies; Certificate in Counselling. Mike has over 25 years’ operational experience working in the Health & Social Care sector both in the UK and Ireland, within a variety of roles and settings including; housing associations, charitable, voluntary and private sector companies. Mike’s role covers North Wales, Merseyside, Wirral, Cheshire, Lancashire (North, Central & West) & Greater Manchester area. Mike Joined Potens in 2011 as a registered manager and commenced in his current role in 2014.
Workforce Development Manager
Assoc CIPD, BSc (Hons) Degree Technology Management, L5 Dip Business Advisor & NEBOSH Certificate Frank has responsibility for planning, reviewing and evaluating the company Learning & Development, HR and Health & Safety strategies. He has over 20 years’ experience working with organisations from a variety of sectors in helping them to develop their workforce development practices. Frank Joined Potens in 2011
Pauline has over 10 years’ experience in a variety of roles covering Human Resources, Quality Assurance and Administration Management. Based at Potens Head Office in Birkenhead Pauline’s role manages and supports the administration function across all Potens services and areas. Pauline started with Potens in 2015
BSc (Hon) Building and Maintenance Management Ian has extensive experience and knowledge across all Buildings, Estates and Facilities Management functions and has held a number of diverse senior management roles across a number of building, construction and property companies over the past 20 years. Ian is responsible for all properties within the Potens group and manages a dedicated maintenance team Ian joined Potens in 2014
ACCA (certificate Level) & AAT Nikki is the Finance Manager for Potens supervising the accounts team and providing support to operations, she works closely with the Finance Director. She has over 20 years accounting experience within a range of organisations including; charitable, voluntary and private sector. Nikki has been with Potens since 2010
PBS Facilitator (East)
Level 3 Health and Social Care, Level 5 Leadership and Management in Children, Young Peoples and Adult Services, PTTLS, BILD Accredited PBS Coach. Ashley is currently in her second year of a Masters in Autism at Northumbria University. Prior to joining Potens Ashley has enjoyed working within Autism services for Children, Young People and Adults since 2008. Alongside her role in services, Ashley has also been a Positive Behaviour Support practitioner since 2010. Ashley also has 6 years’ experience as a Physical Intervention Instructor. Ashley Joined Potens in June 2016
PBS Facilitator (South)
RNLD, BSC Hons Health & Social Care, Certificate in Education (PTLLS). Georgia is a Positive Behaviour Support Facilitator for Potens based in the South. She is a registered Learning Disability Nurse and has been in this field for almost 30 years. She has worked in a vast number of settings private, voluntary and public sectors including with children, young people, adults and elder care. Georgia has experience in mental health. Georgia has previously worked in management and has been teaching Health and Social Care courses for 18 years. Georgia joined the Potens Team in January 2017.
BA honours in Children and Families; Diploma in Social Work; HNC in Managing Social Care and Health services; Advanced Certificate in Learning Support; NEB’s Certificate in Management. Sue have over 35 years’ experience of working with young people within the educational, residential and Social work field. Over 25 of these has been working with young people who have learning and or physical disabilities. Sue has been a Team Manager within residential care services of a residential school and has also managed a Children’s Team within the local authority for 10 years. Sue joined Potens in January 2017