John is the founder, owner and Chairman of Potens.
John is a Learning Disability Nurse.
He said: “Born near Birkenhead docks a long while ago – I’ll admit to being in my fifties!
Concert Pianist, Astrophysicist, Raconteur and Olympic Athlete are just a few of the things I’m not known for.
Trained as an Learning Disability Nurse in early 80’s which started the incredible journey leading to the privileged position I am at today.”
Chief Operating Officer
Registered Nurse (RNMH)
Nicki is Potens Chief Operating Officer, with 20 years’ operational experience in the Health and Social Care Sector. Whilst Nicki has previously worked in both Local Authority and Charitable organisations, the vast majority of her experience is in the Private sector. Nicki joined the company as the Registered Manager of the one and only Registered Home and has grown alongside the Organisation in partnership with those who live and work within.
Nicki has been with Potens since 1996
ACA & BA (Hons) Economics
Tom is the Director of Finance for Potens. He is a chartered accountant with over 20 years finance experience working in the health and social care sector. He has previously worked as a Finance Director of a GP out of hours service and a company providing healthcare in secure environments.
Tom has been with Potens since 2004
Regional Director North & West
Noreen has over 30 years’ experience working in social care across a range of organisations, starting her career as a Care Assistant on a Youth Trainee Scheme, as she wanted to make a difference and support people to achieve their goals. Noreen has worked her way up to several different Senior Leadership roles which include strategic, operational, and quality management.
As Potens Director of Quality Noreen takes overall responsibility for the organisations quality functions and framework to ensure the people we support receive the highest possible standard of support and Services continue to be developed and operated to comply with our Regulators (CQC / CIW / RQIA / Ofsted) and all relevant best practice.
Noreen is keen to support practice development and improvement by visiting services and talking & listening to people across the organisation.
During her down time Noreen likes strength training with weights, getting out and going for a long walk in the fresh air. She enjoys reading and crosswords, sudoku, wordle, scrabble – anything to keep her brain active.
Noreen completed a BA (hons) Community Management & Post Grad Diploma in Management.
Noreen has been with Potens since 2007.
Regional Director South
BA (hons) in Sociology and Social Policy. Advanced Diploma in Dual Diagnosis (Mental Health & Substance Misuse)
Bettina has over 25 years’ experience in the social care sector, 10 of these years as a senior manager. Bettina has worked across third sector and private companies predominantly supporting people with learning disabilities, mental health conditions or a range of additional complex needs, including; registered, supported living, floating support and community activity based services.
Bettina joined Potens in the summer of 2017
Director of Care - Wales
Registered Nurse (RNMH), Registered Managers Award (RMA), ILM Level 5 Management and IOSH.
Glenn is responsible for Potens’ Welsh provision and is the Responsible Individual working closely with CSSIW to maintain compliance. With over 24 years clinical experience in both Learning Disability and Mental Health, he has worked in a variety of settings and locations throughout England & Wales.
Glenn joined Potens in 2006 as a registered manager, progressed to Area Manager for North Wales, and now is Director of Care, Wales.
Workforce Development Director
Associate CIPD, BSc (Hons) Degree Technology Management, L5 Dip Business Advisor & NEBOSH Certificate
Frank has over 20 years’ experience working with organisations from a variety of sectors in helping them to develop their workforce development practices. At Potens he is responsible for planning, reviewing and evaluating the company Learning & Development, HR and Health & Safety strategies.
Frank Joined Potens in 2011
BSc Human Psychology
Guy is Potens Business Development Director and has over 19 years experience within Health and Social Care in both the public and private sectors. With a background in Psychology he has worked in both relationship management and development roles as well as a contracts and commissioning roles – understanding both sides of the sector. Guy has a real passion for developing services that meet the needs of the people we support to evolve with them.
Guy joined Potens in December 2022
Danny Coyne – Wirral
QCF Level 3 & 5 Leadership & Management in Social Care.
Danny has 17 years’ experience in Health & Social Care settings including learning disability, mental health, dual diagnosis, nursing and residential settings. He has worked in depth with challenging behaviours, complex and palliative care along with transforming care and transitions.
An experienced multi-site Regional Manager, he has an interest in setting up new services and TUPE.
Danny joined Potens in January 2023 and is the Area Manager for Wirral supported living and residential services.
Area Manager -Midlands
Dave has over 30 years’ experience working in the health and social care sector.
A Registered Nurse, he has significant experience working with adults with learning disabilities and mental health needs.
Dave joined Potens in 2015 and is the Area Manager for our East Midland services.
Area Manager – South West
Bsc (Hons) Psychology, QCF level 5 in Leadership and Management in Adult social care.
Tara has over 10 years experience working within the adult learning disability sector. After graduating university Tara began her career as a support worker, and has since progressed into several management and senior management roles – specialising in homes that support people with complex needs and behaviours that challenge.
Tara joined Potens in September 2021
Area Manager – South Central
RMA, A1 assessor, NVQ 5, Portage HV award.
Over the past 38 years Jayne has work across most care sectors including babies, children and family services , adults with mental health, learning disabilities, addiction, duel diagnosis, challenging behaviours, autism PMLD , specialised complex physical and health needs and people with life limiting diagnosis, in the NHS, local authority, and private sector.
For the past 15 years alongside her senior management and operational roles she has been working in service crisis management, safeguarding and part of the WSCC emergency response team.
Jayne started at Potens in February 2021.
Dip HE Management; Level 5 Disabilities Studies; Certificate in Counselling.
Mike has over 30 years’ operational experience working in the Health & Social Care sector both in the UK and Ireland, within a variety of roles and settings including; housing associations, charitable, voluntary and private sector companies.
Mike oversees Potens’ services in Northern Ireland, Liverpool and St Helens.
Mike Joined Potens in 2011 as a Registered Manager.
Area Manager (Lancashire)
Leadership and Management Level 5
Michelle has worked in Social Care since 1988, with a focus on working with adults with learning disabilities and mental health and a passion for promoting good mental health and the recovery model within our services.
Joining Potens as a Registered Manager in 2009, Michelle lead Potens’ CQC outstanding (across all 5 domains) service Mansard House, she was promoted to Locality Manager in 2018 and is now Potens’ Area Manager for Lancashire.
Service Development Manager (East)
Lorraine has worked in Health and Social Care for 30 years.
She has worked across all levels from Practitioner to Senior Manager. Lorraine has developed and managed a number of multi-disciplinary teams including Residential Services, Day Services, Community Treatment Teams for both Adults and Young People.
Before joining Potens in October 2019 Lorraine worked for a National Charitable Organisation within the People Directorate as the lead for Management Development.
Service Development Manager (West)
Registered Nurse (RNMH), Executive Diploma in Management Studies, Registered Managers Award.
Judith has over thirty years experience within the Health and Social Care Sector, working in a range of settings within the NHS, charitable and private sectors. Judith’s previous roles have included; Service Improvement Manager Regional, Operations Manager and Culture Champion.
Judith joined Potens in 2018
Operational Support Manager
MA Community Care Management
Chris has over 25 years’ experience in social care primarily working with people with learning disabilities, autism and mental health issues as well as experience in housing and working with people with physical disability.
Chris is experienced in national governance issues having sat on national boards, holding a national brief for the support of children with disabilities and been the organisational lead on child protection.
Chris joined Potens in March 2018
Positive Behaviour Facilitator (West)
Degree in Psychology, Advanced Professional Diploma in PBS
Dave has worked in the social care sector since 2002, starting off in children’s’ care, supporting people with Autism as a care officer before moving on in to team leader and manager roles. During this time Dave became an Advanced Practioner in Intensive Interaction and is PECS and Makaton trained. Dave also worked as a Behaviour Management Trainer delivering 3 day BILD accredited courses and behaviour support co-ordinator.
Dave joined Potens in 2018
PBS Facilitator (South)
RNLD, BSC Hons Health & Social Care, Certificate in Education (PTLLS).
Georgia is a Positive Behaviour Support Facilitator for Potens based in the South. She is a registered Learning Disability Nurse and has been in this field for almost 30 years. She has worked in a vast number of settings private, voluntary and public sectors including with children, young people, adults and elder care and mental health. Georgia has previously worked in management and has taught Health and Social Care courses for over 18 years.
Georgia joined Potens in January 2017.
Graeme is Potens’ Commercial Accountant. He has over 15 years finance experience in public and private sector organisations, gaining a real passion and expertise for the health & social care sector previously working for a leading national care provider.
Graeme has worked in Senior Operational Finance roles for the past 7 years, partnering with leadership teams to improve their overall commercial and strategic performance.
Graeme joined Potens in August 2018
ACCA (certificate Level) & AAT
Nikki is the Finance Manager for Potens supervising the accounts team and providing support to operations, she works closely with the Finance Director.
She has over 20 years accounting experience within a range of organisations including; charitable, voluntary and private sector with considerable expertise working within the health and social care sector and understanding the needs of the business.
Nikki has been with Potens since 2010
Matt is Potens’ Facilities Director heading up the facilities and estates team at Potens.
Matt has over 20 years experience within the construction and property industry, with Health and Care sector focus, is a member of the IWFM and holds a Prince 2 Project management qualification.
Matt joined Potens in 2019.
Pauline has over 10 years’ experience in a variety of roles covering Human Resources, Quality Assurance and Administration Management.
Based at Potens Head Office in Birkenhead, Pauline’s role manages and supports the administration function across all Potens services and areas.
She has significant experience working within the health and social care sector, understanding the needs of the business.
Pauline started with Potens in 2015